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What to do after a refusal to cancel the report (PV)?

Updated on Nov 09 2023

If the operator refuses to cancel a report, you can appeal to the Mediator of the company who fined you:

  • RATP: www.ratp.fr/mediateur
  • SNCF: sncf.com/fr/service-client/gestion-des-litiges/mediateur-sncf/saisir-le-mediateur
  • Other operators: mtv.travel

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