Annual Navigo Pass
- What is the Navigo Annual pass? What are the rates?
- How do I take out a Navigo Annual pass?
- I don't have a Navigo Annual pass, how do I apply for the Senior fare?
- I have a Navigo Annual pass, how do I apply for the Senior fare?
- The amount of my first monthly payment is higher, is this normal?
- What should I do if I haven't received my annual Navigo pass?
- I have not yet received my annual Navigo pass, will I be reimbursed if I buy tickets?
- How do I change the zones of my Navigo Annual pass?
- When am I entitled to dezoning on my Navigo Annual pass?
- How do I obtain a lump sum certificate?
- How do I report the loss or theft of my annual Navigo pass and get a new one?
- How to regularize a debt?
- How do I suspend/resume my Navigo Annual pass?
- How do I cancel my Navigo Annual pass?
- I pay in cash: how do I renew the payment of my Navigo Annual pass?
- I pay in cash: do I have to pay an administrative fee when I renew the payment of my package?
- What should I do if my annual Navigo pass no longer works?
- What should I do if I am alerted to the end of validity of my annual Navigo pass?
- What is the difference between suspension and termination of the Navigo Annual pass?
- General Terms and Conditions of Sale and Use