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Imagine R

Updated on Nov 26 2020

  • How do I subscribe to an imagine R Junior package?
  • Reimbursement of the imagine R package for Scol'R Card holders
  • What is the imagine R package? What are the rates?
  • How do I subscribe or renew my imagine R plan? What supporting documents are required?
  • Do I have to pay an application fee when I renew my contract?
  • The amount of my first monthly payment is higher, is this normal?
  • I subscribe during the year, how much will I have to pay?
  • How do I declare a change of school?
  • I am a scholarship holder, how can I benefit from a reduced rate?
  • What should I do if I haven't received my Navigo imagine R pass?
  • I have not yet received my Navigo imagine R pass or my renewal letter, will I be reimbursed if I buy tickets?
  • How do I obtain a lump sum certificate?
  • What should I do if my Navigo imagine R pass no longer works?
  • How do I report the loss or theft of my Navigo imagine R pass and get a new one?
  • How to regularize a debt?
  • How do I cancel my imagine R plan?
  • Can I pause my imagine R plan?
  • How to benefit from the Imagine R Good Deals?
  • I lost my Bons Deals card, what should I do?
  • How do I top up my pass once my renewal is effective?
  • General Terms and Conditions of Sale and Use

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