FAQ: Île-de-France Mobilités ConnectSummaryAbout Île-de-France Mobilités Connect Go to About Île-de-France Mobilités ConnectCreation and connection Go to Creation and connectionPersonal Information Go to Personal InformationManaging my account Go to Managing my accountPartner Services Go to Partner ServicesAbout Île-de-France Mobilités ConnectNavigo Connect evolves and becomes Île-de-France Mobilités ConnectAccess to my personal My Navigo space is evolving with Île-de-France Mobilités ConnectCreation and connectionWhy create an Île-de-France Mobilités Connect account?How do I create my Île-de-France Mobilités Connect account?I can't log inWhy do I need to enter a code to log in?Why and how do I change my password?Personal InformationWhy do I need to fill in my personal information?How do I change my personal information?Managing my accountHow do I reactivate my Île-de-France Mobilités Connect account?How do I deactivate my Île-de-France Mobilités Connect account?How do I close my Île-de-France Mobilités Connect account?Partner ServicesWhich partner services can I access with my Île-de-France Mobilités Connect account?