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FAQ: Île-de-France Mobilités Connect

  • Why and how do I change my password?
  • Why do I need to enter a code to log in?
  • Navigo Connect evolves and becomes Île-de-France Mobilités Connect
  • Access to my personal My Navigo space is evolving with Île-de-France Mobilités Connect
  • Why create an Île-de-France Mobilités Connect account?
  • How do I create my Île-de-France Mobilités Connect account?
  • I can't log in
  • Which partner services can I access with my Île-de-France Mobilités Connect account?
  • How do I close my Île-de-France Mobilités Connect account?
  • Why do I need to fill in my personal information?
  • How do I reactivate my Île-de-France Mobilités Connect account?
  • How do I deactivate my Île-de-France Mobilités Connect account?
  • How do I change my personal information?

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