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FAQ:

Navigo Liberté +

  • What is the Navigo Liberté + contract? What are the rates?
  • What are the advantages of the Navigo Liberté + contract from 1 January 2025?
  • How do I subscribe to Navigo Liberté +?
  • What are the conditions for benefiting from a Reduced Rate?
  • How can I track and understand my consumption?
  • How do I view and understand my invoice?
  • I am a payer, how does the direct debit work?
  • How do I report the loss or theft of my Navigo pass and get a new one?
  • What should I do if my Navigo pass no longer works?
  • How do I suspend / resume my Navigo Liberté + contract on pass?
  • How do I cancel my Navigo Liberté + contract on pass?
  • Can I add other passes to my Navigo pass?
  • Can I get a Navigo Liberté + certificate on pass?
  • What should I do if I am alerted to the end of validity of my Navigo pass?
  • How do I take out a Navigo Liberté + contract on the internet for a minor?