How do I change my phone and continue to travel with my Navigo Liberté + contract?
I save my tracks on my phone
Go to your Île-de-France Mobilités application, in the "Purchase" menu , click on "Contact us", select the "My phone" category and then "I want to save my tickets". By following the steps, the titles on the phone will be saved and can be used on another compatible phone.
I get my previously saved titles
On your new phone, go to your Île-de-France Mobilités app, in the "Purchase" menu, click on "Contact us", select the "My phone" category, then "I want to recover the content of an old medium". And follow the steps.
I recover my unsaved titles (following a loss/theft for example)
On your new phone, go to your Île-de-France Mobilités app, in the "Purchase" menu , click on "Contact us", select the "My phone" category, then "I want to recover the content of an old medium". And follow the steps.