How do I track my expenses, my trip history, and retrieve my proof of transport?
To consult the details of your journeys (available from D-Day), you can access the dedicated portal from the service's customer portal or directly on justificatif-paiement-Orly.tap2use.fr . You will be asked to fill in certain information in order to access your journey tracking and billing (available on D+1) for the contactless bank payment exit service at the Orly Airport metro station.
You can also obtain your proof of payment by scanning the QR code displayed at the station or by accessing the service's customer portal or directly on justificatif-paiement-Orly.tap2use.fr.
Is there an account associated with the service and how do I create one?
It is possible to create an account for the service and link your payment methods to it in order to facilitate the monitoring of your journeys and your invoicing with the exit service at the Orly Airport metro station by contactless bank payment. You can do this from the service's customer portal.
The Customer Portal allows you to manage and view your service-related information. You can consult your journey history, retrieve payment receipts, create a customer account and link your bank card or contactless payment device.
