How do I track my expenses, my trip history, and retrieve my proof of transport?

When you use your bank card to travel on the Ile-de-France Mobilités network, you can view the details of your journeys from the same day (D) and access your billing from the next day (D+1).

To do this, go to:

• on the service's customer portal : indicate the mode of transport used, then the line concerned
• for the exit service by credit card at the Orly Airport metro station, directly on justificatif-paiement-Orly.tap2use.fr.
• For the funicular ride, go directly to the operator's website

In order to access your ride and billing information, you will be asked to fill in certain verification information. You can also download a proof of payment or by scanning the QR code displayed at the station.

Is there an account associated with the service? How to create it?

Yes. You can create a customer account by entering an email address and linking your bank card or contactless payment device.

Creating an account allows you to track your journeys and your invoicing when you use the credit card payment service on the Ile-de-France Mobilités network and at the Orly Airport metro station.

From the Customer Portal, you can:

• View your trip history.
• access your invoices and payment receipts;
• link or manage your contactless payment methods;
• Create and manage your customer account.

The customer portal thus centralizes all the information related to your use of the service.