I would like to link my new Navigo pass or my Navigo pass on a smartphone to the Bicycle Parking service
To associate my new Navigo pass (physical or on a smartphone) with my Bicycle Parking, I must follow the following steps:
From a computer (website)
- I log in to Mon espace Île-de-France Mobilités
- I access My services > Bicycle parking
- I select the car park concerned
- I click on Contact the after-sales service
- I choose the "Change associated pass" reason
- I fill in the number of the new support
From the Île-de-France Mobilités app
- I open the app and go to Access My Space
- Select Select Manage my services > Bicycle parking
- Click I click Manage my subscriptions
- Select I select Contact Service
- Choose I choose the "Change associated pass" reason
- I fill in the number of the new support
Some car parks are not compatible with smartphone access. I must first check that my car park is compatible with smartphone access:
- I go to my Parking Vélo Île-de-France Mobilités space
- I select my car park from the "Around me" map, the map of car parks Parking Vélo Île-de-France Mobilités or the page dedicated to the car park
- I access the car park page and consult the "Accepted media" section
- I check that the mention "Navigo pass on smartphone" appears among the proposed media. If this mention does not appear, my car park is not compatible with access via smartphone.

If I have several Bicycle Parking subscriptions, the process of changing the vehicle must be carried out separately for each car park.