My Navigo pass is not recognized by the reader of the Bicycle Parking, what should I do?

Some older models of Navigo passes may not be compatible with Bicycle Parking readers. If your pass is not recognized, you can:

• replace your Navigo pass in order to obtain a more recent compatible support;
• use another medium, such as a Navigo Easy pass;
• Use your phone as a stand if your equipment is compatible.

To replace your Navigo pass, you can complete the procedure from your Île-de-France Mobilités account or at an approved point of sale.