What to do if there is a problem accessing the Bicycle Parking Lots?

If you have a problem accessing the Île-de-France Mobilités Bicycle Parking Lots, you can contact support via the Île-de-France Mobilités portal or with the customer service available during opening hours.

You can find the After-Sales Service contact of your Bicycle Parking in the details of your subscription ("Contact the Bicycle Parking Service Service").