How to regularise a Navigo Annual debt?

Updated on Jan 12 2026

In order to avoid the cancellation of your plan, you must regularize your situation:

  • online: by paying by credit card, from your Personal Space,
    "My Navigo">> Select the ski pass concerned >> "Regularise"
  • by phone: by paying by credit card on 09 69 39 22 22 (non-surcharged call from Monday to Friday from 8 a.m. to 8 p.m. or Saturday from 9 a.m. to 8 p.m.)
  • at the carriers' sales agency or Navigo SNCF Services Counter (in cash or by credit card), or at the RATP point of sale (only by credit card)
  • by post: by sending a cheque made out to the Agence Navigo Annuel, to the following address:
    ANNUAL NAVIGO AGENCY
    TSA 74451
    77213 AVON CEDEX

 

Do not hesitate to log in to your Personal Area to check the bank details associated with your package.