I have not yet received my annual Navigo pass, will I be reimbursed if I buy tickets?

When you make your subscription online, a 10-day period (excluding weekends and public holidays) is announced for the receipt of your Annual Navigo pass.

If you buy tickets during this period, they will not be refunded. If, after this 10-day period following receipt of your valid file, you have not received your Navigo Annual pass and you are required to buy tickets, you may be reimbursed in accordance with the General Terms and Conditions of Sale and Use of the Navigo Annual pass in force.