What should I do if I am alerted to the end of validity of my Navigo Annual pass?

An Annual Navigo Pass has a lifespan of 10 years.

If your pass is active, a new annual Navigo pass will be sent to you automatically by post a few days before the end of your pass's validity.

• Remember to check your postal address on your Personal Space > "Manage my information".

If your pass is suspended, no pass will be sent to you by post. When you wish to take back your pass, go to the carriers' sales agency, RATP point of sale or Navigo SNCF Services Desk so that a new pass can be given to you free of charge, on presentation of proof of identity.

If you have not received your new pass, and your current pass has expired, go to the carriers' sales agency, RATP point of sale or Navigo SNCF Services Desk so that a new pass can be given to you free of charge, on presentation of proof of identity.