What should I do if I am alerted to the end of validity of my Navigo pass?

A Navigo pass has a lifespan of 10 years.

Expiry notification

You have received the information on your personal online space, on an RATP or SNCF vending machine , that your Navigo pass has expired or is about to expire.

Receiving your new pass

A new Navigo pass will be sent to you by post a few days before the end of your current pass.
Remember to check your postal address on My Space > My Navigo to make sure that your new card will be sent to the correct address.

If you don't receive your pass

If you haven't received your new pass and your current pass has expired, you can go to:

• In a commercial agency of the carriers.
• At some RATP counters or at the Navigo SNCF Services Desk.

A new pass will then be given to you free of charge.