FAQ: Vélib'SummaryDiscover and buy a Vélib' package Go to Discover and buy a Vélib' packageUsing Vélib' Go to Using Vélib'Issues & Support Go to Issues & SupportDiscover and buy a Vélib' packageWhich Vélib' packages are available on the Île-de-France Mobilités app?How do I buy Vélib' passes from the Île-de-France Mobilités app?I already have a Vélib' subscription on my Navigo pass, can I use it to buy Vélib' offers on the Île-de-France Mobilités app?I have a question about my Vélib' purchase historyUsing Vélib'How do I take my Vélib' at the station? Do I need to use a Navigo pass or a secret code?How to use an electric Vélib'?How do I return my Vélib' to the station?I have a question about my Vélib' purchase historyIssues & SupportI have a problem during my Vélib' journey: who can I contact?The application tells me that my Navigo pass is already associated with a Vélib' Métropole subscription, when I don't have one!I can't scan my Navigo pass with my phoneI have lost or had my Navigo pass stolen, what steps should I take?