Decision No. DEC20230150
of 26 June 2023
The Director General,
Having regard to the Transport Code (Legislative Part) and in particular Articles L.1241-1 to L.1241-20, L.3111-14 to L.3111-16 and R.1241-1 et seq.;
Having regard to Ordinance No. 59-151 of 7 January 1959, as amended, relating to the organisation of passenger transport in the Ile-de-France region;
HAVING REGARD to Decree No. 59-157 of 7 January 1959, as amended, relating to the organisation of passenger transport in the Ile-de-France region;
DELIBERATION No. 2016/0302 of 13 July 2016 delegating the powers of the Board to the Chief Executive Officer;
HAVING REGARD TO the decision of the President of Île-de-France Mobilités No. 2016/133 of 30 March 2016 appointing Mr. Laurent PROBST as Chief Executive Officer, as amended by Deliberation No. 20211209-297 of 9 December 2021
HAVING REGARD to deliberation no. 20220525-083 relating to the project for the creation of a ticketing subsidiary
HAVING REGARD TO deliberation No. 20221207-216 relating to the evolution of tariffs and harmonization of After-Sales Service costs;
DECIDES
Article 1: The general terms and conditions of sale for paid after-sales service acts are approved and come into force as of July 1, 2023.
In accordance with the Council's tariff deliberation, from 1 July 2023, paid after-sales service acts on the imagine R pass and the personalised Navigo pass excluding the Navigo Annuel will be carried out against the payment of a lump sum of 15 euros.
The paid after-sales service acts are as follows:
· Remanufacturing due to loss/theft
· Remanufacturing following an HS pass due to the customer
· Remanufacturing following a photo change for personal convenience
· Remanufacturing following confiscation
· Remanufacturing following deliberate degradation
Article 2: This decision will be forwarded to the legality control, posted at the headquarters of Île-de-France Mobilités and published in the collection of administrative acts of Île-de-France Mobilités.
Laurent PROBST