Service PAM

Adapted mobility for people with reduced mobility

Book your transport on demand. An accompanying driver will pick you up at your home to drop you off at your destination.

What is PAM?

The PAM (Pour Aider à la Mobilité) service is a public on-demand transport service dedicated to people with reduced mobility.

This service aims to make it easier for people who cannot use public transport because of their disability or age.

PAM is funded by the Île-de-France Region, Île-de-France Mobilités and the Ile-de-France departments.

The PAM service is aimed at:

You book : the reservation is mandatory and must be made at least 48 hours in advance for one-off trips. Reservations can be made by phone, mail or email with the PAM agency in your department.
You are taken care of : an accompanying driver will pick you up at your home with a suitable vehicle and drop you off at your destination.

Opening hours : The service is available 7 days a week, from 6 a.m. to midnight. In Paris, the service runs until 2 a.m. on Fridays and Saturdays.
Regular travel : It is also possible to schedule regular trips, for example to go to your workplace daily.
Conditions of access : To benefit from the PAM service, you must apply for membership at the PAM agency in your department and meet the specific access conditions, detailed on the websites of the PAM agencies