How do I top up my Navigo pass with my phone?

Find out how to top up your Navigo pass in video on Android and iOS

To top up your Navigo pass, you must first buy a ticket (tickets, Navigo pass, etc.) with your phone to do so:

- In the Purchase menu, choose > On my Navigo pass and then place your pass against the back of the phone to view its contents.       
Note: on iPhones, you must click on "Read my pass" before presenting the pass at the top of the phone.

- The application then displays the valid tickets and passes on your Navigo pass and allows you to buy a ticket if you wish.

- The app then displays the different titles available for purchase. You select the title and, if necessary, the date, fields, and quantity.

- Before payment, you are invited to authenticate yourself on Île-de-France Mobilités Connect in order to benefit from several advantages: registration of your payment method, nominative proof of purchase, simplified purchase process, consultation of your latest purchases, better handling of your after-sales requests, etc.

- For payment, you must have a credit card and enter an email address to which the proof of purchase will be sent to you. This address is pre-filled if you are authenticated on Île-de-France Mobilités Connect. Depending on your mobile, you can also pay for your tickets with Apple Pay or Samsung Pay.

Last step: come back to the application!

- After payment, you will have to present your Navigo pass on the back of the phone to load the purchased ticket. You have probably gone through your banking application to validate the payment, so you must return to the ticket purchase application to present your pass to load the purchased ticket.

You can then use your Navigo pass to travel!