How do I transfer my titles between my old and new Android phone?

The transfer of tickets between Android phones compatible with the service is done in two steps from the Île-de-France Mobilités application and requires you to be connected to your Île-de-France Mobilités Connect account.

From the old phone, you need to save your titles in the Contact Us menu > My Phone> I want to back up my titles.

When the titles are backed up, they are deleted from the phone.

To recover your titles in your new phone, go to the Contact Us menu > My Phone> I want to recover the contents of an old phone.

If you no longer have your old phone, you will only be able to retrieve the Navigo Month and Navigo Week passes, provided that you have previously linked your phone to your Île-de-France Mobilités account from the My Space > My Supports menu.

Please note that it is not possible to transfer titles from your Android phone to your connected watch and vice versa.

Please note: the Paris 2024 package is non-refundable and non-transferable.