How do I obtain an imagine R lump sum certificate?

There are several ways to obtain a certificate:

• from your Personal Space :
  "My Navigo">> Select the pass concerned >> "My certificate">> You can select the years or months you are interested in;
• in the ticket offices, counters and sales agencies of the RATP and Transilien SNCF carriers.
• by phone: call 09 69 39 22 22 from Monday to Friday from 8 a.m. to 8 p.m. or Saturday from 9 a.m. to 8 p.m. (non-surcharged call);
• by mail: send your request to the following address
  IMAGINE R AGENCY
  TSA 94444
  77213 AVON CEDEX