How do I get a certificate of annual Navigo pass?

Do you need a lump sum certificate?

You have several options to obtain it:

• online, from your Personal Space: Click on your contract, "My certificate" and let yourself be guided.
• in a RATP, SNCF or OPTILE sales agency, or at a RATP counter or Navigo SNCF Services Desk. This service is also available at all RATP ticket offices.
• By mail: send your request to the following address:
  ANNUAL NAVIGO AGENCY
  TSA 16606
  95905 Cergy Pontoise cedex 9

GOOD TO KNOW:

No certificate will be issued for a Navigo Day pass. If your purchase was made with your phone, your proof of purchase will be sent to you by email.