How do I add a beneficiary?

Your situation allows the other members of your household to benefit from the Transport Solidarity.

• The procedures are carried out at the time of the first application, or after you have had your right.
• Each beneficiary must have a Navigo pass. Apply for a Navigo pass.
• The beneficiaries must appear on the supporting documents provided.
• You can add up to 12 rights holders.
• Check the eligibility rules for your household members.

On the 1st application

When you complete your procedure online or by mail

• Fill in the personal information and Navigo card number of the beneficiaries

Once your entitlement has been validated, you will need to inform your beneficiaries of their entitlement.

• They will also have to charge the fee on their Navigo pass to buy the tickets at a reduced rate.

Pending rights

After your application has been issued and accepted, you can always add new beneficiaries:

• Online: log in to your space on the Solidarité Transport website.
  The supporting documents will be downloaded from the website.
• By phone: call the Agence Solidarité Transport on 0800 948 999, which will carry out the procedures for you free of charge.
  Supporting documents must be sent by post.