How to get the 50% discount
If you meet the conditions for allocation, go to www.solidaritetransport.fr to make your request or call the Agence Solidarité Transport on 0800 948 999 (free call), Monday to Friday, from 9 a.m. to 7 p.m.; Have your AME card ready.
The Solidarité Gratuité pass must be loaded onto a Navigo pass.
You can load your right to the 50% discount in your Navigo card, you can buy and load Navigo 50% discount passes for the month or week:
- either immediately at a RATP or SNCF Transilien sales agency, counter or multi-service counter (by presenting proof of identity and proof of address);
- or within a maximum of 3 weeks, by ordering it from the "I manage my Navigo card " area managed by Comutitres S.A.S, or by returning to the Navigo agency the application form available at the ticket offices of RATP and Transilien SNCF stations and stations. You can then load your right to the Navigo Gratuité on your Navigo card:
- in all ticket offices and vending machines at RATP stations or SNCF stations;
- by Internet, by clicking on Reload my Navigo card, provided that you have previously equipped yourself with a Navigo recharge reader (on sale at the stations).
You can also travel with tickets and half-fare tickets (after loading your right to a discount into your Navigo pass).
If you do not have a Navigo pass, the Agence Solidarité Transport will be able to order it for you. You can also get it for free:
- either immediately at a RATP or SNCF Transilien sales agency, counter or multi-service counter (by presenting proof of identity and proof of address);
- or within a maximum of 3 weeks, by ordering it from the "I manage my Navigo card " area managed by Comutitres S.A.S, or by returning to the Navigo agency the application form available at the ticket offices of RATP and Transilien SNCF stations and stations.