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After-sales service for a ticket loaded on a Navigo pass with a phone
Other questions about a ticket loaded on my Navigo pass with my phone

Other questions about a ticket loaded on my Navigo pass with my phone

Updated on Apr 12 2022

For other cases of after-sales service concerning a ticket purchased from your phone and loaded onto your Navigo pass (change of package, loss/theft, defective card), contact the usual points of sale: counters, counters and agencies.

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