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  • After-sales service for a ticket loaded on a Navigo pass with a phone

FAQ: After-sales service for a ticket loaded on a Navigo pass with a phone

  • I can't buy my ticket / An error occurred during the purchase. How to travel?
  • I'm having a problem loading my Navigo pass with my phone
  • I made a mistake when purchasing a title / I will not use the plan loaded in my phone or smartwatch. Can I exchange my ticket or get a refund?
  • I would like to change the areas of the pass loaded on my Navigo pass
  • Other questions about a ticket loaded on my Navigo pass with my phone

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