Which contracts are concerned?

All contracts and data related to Navigo passes are affected by the transfer to Ile-de-France Mobilités. Indeed, to travel within the Ile-de-France transport network, you have taken out two "contracts":

A Navigo pass (Commercial Contract): This is the personalised smart card that serves as a support for transport passes or contracts according to the General Terms and Conditions of Sale and Use available at the following address: https://www.iledefrance-mobilites.fr/cgvu

NB: A Navigo pass that is not loaded with a pass or transport contract is not a ticket and does not on its own allow you to travel on the transport network in Ile-de-France.

And

A flat rate or a subscription (Contract of Carriage): this is the ticket that allows you to travel in accordance with the General Terms and Conditions of Sale and Use, which vary according to the nature of the ticket:

  • Full fare or Senior annual Navigo season ticket
  • Navigo Imagin'r subscription
  • Navigo Monthly and Weekly Passes
  • Navigo Solidarity Passes for Months and Weeks
  • Free Navigo Passes
  • Amethyst Package
  • Navigo Liberté + contracts
  • Other possible rights of the holder to benefit from a reduced Solidarité Transport fare

The T&Cs can be consulted at the following address: https://www.iledefrance-mobilites.fr/cgvu