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Find the answers to your questions here!
It is a smart card, on which transport tickets (tickets, passes, discount rights) can be loaded to facilitate the mobility of users.
The table below shows the characteristics of the different Navigo passes. All you have to do is find yours! (PDF version)
Most tickets are available on Navigo passes. The tickets that can be loaded are different depending on the type of pass:
For more information on this support, we invite you to consult the section dedicated to the Navigo Easy pass.
For more information on this medium, we invite you to consult the section dedicated to the Navigo Découverte pass.
There are several types of nominative passes, known as "personalised", bearing the surname, first name and photo of the holder of the pass:
Recognizing your past is very simple: just check the letter on the back of your pass:
For more information on these media, we invite you to consult the sections dedicated to the Navigo pass, Navigo Annuel and Navigo imagine R.
Depending on the type of pass, the processing of personal data is different:
It depends on the title you load on this your media. For more information, please visit the ticket presentation page.
Your personalised Navigo or Navigo Découverte pass allows you to access Véligo bike lockers, Vélib self-service bikes, and certain park-and-ride facilities, provided you have taken out a subscription with these mobility services.
The lifespan of a contactless stand is 10 years.
You will receive the information that your personalised Navigo pass has expired or is about to expire in your personal online space, at an RATP or SNCF vending machine.
A new pass will be sent to you free of charge by post a few days before the end of your pass's validity. Remember to check your postal address in your personal space.
If you have not received your new pass, and your current pass has expired, you can go to a branch where you will be given a new pass free of charge.
To travel, the user of a Navigo pass must have previously loaded it with a ticket and validated it on the carriers' validation devices before each journey when entering the network and/or boarding the vehicle, but also, if applicable, during connections and exit, under penalty of being in violation.
This validation allows us to have a better knowledge of passenger flows and the number of passengers on the lines, which is essential for adapting the regional transport offer and the fare offer as closely as possible to reality.
During a check, you must present your Navigo pass on which the ticket validated for the journey is loaded. The rules of use and control are described in the T&Cs of each title.