Get assistance during my ride

Book an accompaniment for your journey, get information about your journey and contact the agents at the station and station.

SNCF Transilien

Assist'enGare

Free service offered to People with Disabilities (PWD) and People with Reduced Mobility (PRM) and which allows you to be accompanied at the station.

Andilian

A mobile application makes it easier for you to get around Transilien SNCF Voyageurs stations in Île-de-France.

RATP

Accessibility of RATP networks

Agents trained in reception and support are at your service 7 days a week from the beginning to the end of the service, in metro and RER stations.