Transport accessibility, mobility and disability

Do you need a route that takes into account your mobility? Whether you are in a wheelchair, with a stroller or with luggage , you will find suitable solutions.

Contact us

Contactez notre service d'information pour l'accessibilité des transports en Île-de-France

09 70 81 83 85

Non-surcharged crystal number 7 a.m. to 10 p.m., 7 days a week (except May 1st)

INFOMOBI par téléphone

Deaf and hard of hearing travellers

Voyageurs sourds et malentendants

By e-mail

Poser une question via notre formulaire

Get assistance during the ride

Book an accompaniment for your journey, get information about your journey and contact the agents at the station and station.

Services for people who are deaf or hard of hearing

Services to reach an interpreter in French Sign Language (LSF), Real-Time Speech Transcription (RTTR) or Completed Spoken Language (LPC)

Accessibility, a mobile Île-de-France for all

Discover our report on the accessibility of public transport in Île-de-France, today and tomorrow. Understand how Île-de-France mobilités is committed to making mobility truly accessible to all.