Packages or tickets for disabled people

Your companion's Navigo pass can be ordered:

• online on the solidaritetransport.fr website,
• by post, by returning the form previously obtained on the website,
• or by calling the Agence Solidarité Transport on 0800 948 999, which will carry out the procedures free of charge for you.

The pass for the accompanying person must bear the mention "accompanying person" as the first name. A personal pass cannot be used alone, as the accompanying person can change with each trip. The accompanying pass contains the same information (email, telephone, date of birth, etc.) as yours, with the difference that:

• the first name is replaced by the mention "Accompanist", in the case below it will be necessary to indicate Accompanist MILLET
• the address should be completed with the mention: "at First Name LAST NAME" to be sure that the pass has been received.

If you order a pass for your companion, make sure to follow the instructions above carefully so that you can then use it to load their rights and packages.

You do not need a Navigo pass if you do not live in Ile-de-France.

If your companion is eligible for free travel, here is a summary of the 3 steps:

1. Get one or more Navigo passe(s) for your companion (not mandatory if you have a 50% discount)

2. Apply for the right to free travel on the Agence Solidarité Transport website or call the Agence Solidarité Transport on 0800 948 999, which will carry out the procedures free of charge for you.

3. Load these free rights on the pass(es)

You will then be able to travel with this pass(es) for a period of up to 3 years, or until your proof end date is reached.

The reduced rate entitles you to a 50% discount on t+ ticket books and Origin-Destination tickets individually or in a booklet.

• You can get one or more Navigo passe(s) and load 50% reduced fare tickets. You can also go to the ticket office or the machine to buy your tickets at a reduced rate of 50%.

Do you not live in the Île de France region but meet the eligibility criteria?

• Go to a ticket office at the beginning of each journey to benefit from free travel
• To get the 50% discount: opt for a Navigo Easy pass to be picked up at an agency, or buy your tickets at a ticket office with a 50% discount.