Gratuit

The Navigo pass,

the personal pass of regular travellers

  • For people living or working in Île-de-France
  • Allows you to load Navigo Day, Week, Month, Liberté + passes and many more...

What is the Navigo pass?

The Navigo pass is a personal pass in your name.

  • Only the holder of the Navigo pass can use it to travel.
  • It is issued free of charge the first time.
  • Each traveller can have only 1 Navigo pass.

For non-residents of Île-de-France but working there, the Navigo pass can only be ordered by mail.

Services available with the Navigo pass

Illustration of a young traveller going to a ticket office to get a Navigo pass

How to obtain it?

The Navigo Pass can be obtained in the following ways:

After-sales service

  • In the event of a proven malfunction : immediate and free replacement in the branch.
  • In case of loss or theft : replacement in agency against payment of €15.

Personal data

The use of the Navigo pass involves the creation of a customer file in the Navigo database.