
New rates for the companion of a disabled person: free transport or half-fare travel.
Published on
From 1 April 2021, new pricing rules come into force with the opening up to the half-fare discount for carers of people with disabilities. Find out on this page what rates you can claim and how to benefit from them.
New rates for the companion of a disabled person: free transport or half-fare travel.
Free travel allows you to travel without paying for a ticket throughout the Île-de-France.
The 50% discount allows you to buy half-fare tickets (t+ tickets, in booklet, single or in booklet tickets) or, if you are a beneficiary from the Paris region, to use Navigo Liberté+.
If you are accompanying a disabled person and are eligible for free travel, here is a summary of the 4 steps:
You will then be able to travel with t+ tickets or half-fare Origin-Destination tickets on all Ile-de-France networks that accept these tickets (except OrlyBus, RoissyBus, Orlyval).
In the event of an inspection, you will have to present your proof of disability to justify your right to a reduction and that of your companion if applicable.
The Navigo pass for the accompanying person must bear the mention "accompanying person" as a first name. A personal pass cannot be used, as the accompanying person can change for each trip.
Your companion's pass can be ordered
online on the solidaritetransport.fr website,
by post, by returning the form previously obtained on the website,
or by calling the Agence Solidarité Transport on 0800 948 999, which will carry out the procedures free of charge for you.
The accompanying pass contains the same information (email, telephone, date of birth, etc.) as yours, with the difference that:
Once the file of the person you are accompanying has been validated, you will then be able to load the free pass on your pass from an ATM or a ticket office.
The duty loaded on the pass has an end date, which corresponds to the earliest date between:
you must be in possession of your ticket or Navigo pass loaded with free travel rights, if applicable. On the other hand, be careful! The accompanying person can only use the free or reduced fare if he or she accompanies the disabled person, never alone.
In the event of an inspection, you will have to present your proof of disability to justify your rights to free or reduced travel, and those of your companion.
For you: be in possession of your loaded Navigo pass and your disability card.
For your companion: they must be in possession of their ticket or Navigo pass loaded with free travel rights, if applicable. On the other hand, be careful! Your companion can only use the free or reduced fare if he or she accompanies you, never alone.