Accessibility Statement: Véligo

Published on

Île-de-France Mobilités undertakes to make this online service accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005. This accessibility statement applies to the website: https://www.veligo-location.fr/

In addition, and in accordance with Decree No. 2019-768 of 24 July 2019, Île-de-France Mobilités details the strategy for making its digital services accessible in the following documents:

Compliance status

IDFM Mobilités - Véligo is in partial compliance with the general reference framework for improving accessibility (RAAM version 1.1). This accessibility statement is dated 17/04/2026.

Test results

The compliance audit carried out by Temesis reveals that:

  • 62.16% of the RAAM 1.1 criteria are met

In detail:

  • Number of compliant criteria: 46
  • Number of non-compliant criteria: 28
  • Number of non-applicable criteria: 32

Non-accessible content

Non-conformities

  1. Criterion 1.2 - Is each decoration image correctly ignored by assistive technologies?
  2. Criterion 1.3 - For each information-carrying image with a textual alternative, is this alternative relevant (except in special cases)?
  3. Criterion 3.1 - In each web page, the information must not be given only by color. Is this rule respected?
  4. Criterion 3.2 - In each web page, is the contrast between the colour of the text and the colour of its background sufficiently high (except in special cases)?
  5. Criterion 3.3 - In each web page, are the colours used in the interface components or the graphic elements carrying information sufficiently contrasted (except in special cases)?
  6. Criterion 4.2 - For each pre-recorded temporal media with a synchronized verbatim transcription or audio description, are these relevant (except in special cases)?
  7. Criterion 4.4 - For each pre-recorded synchronized time-based media with synchronized sub tickets, are these sub tickets relevant?
  8. Criterion 4.9 - For each non-temporal medium with an alternative, is this alternative relevant?
  9. Criterion 4.13 - Is each temporal and non-temporal media compatible with assistive technologies (except in special cases)?
  10. Criterion 6.1 - Is each link explicit (except in special cases)?
  11. Criterion 7.1 - Is each script compatible with assistive technologies, if necessary?
  12. Criterion 7.3 - Is each script controllable by the keyboard and by any pointing device (except in special cases)?
  13. Criterion 7.5 - In each web page, are status messages correctly rendered by assistive technologies?
  14. Criterion 8.7 - In each web page, is each language change indicated in the source code (except in special cases)?
  15. Criterion 8.9 - In each web page, tags should not be used solely for presentation purposes. Is this rule respected?
  16. Criterion 9.1 - In each web page, is the information structured by the appropriate use of tickets?
  17. Criterion 9.2 - In each web page, is the structure of the document consistent (except in special cases)?
  18. Criterion 9.3 - In each web page, is each list properly structured?
  19. Criterion 10.1 - Are style sheets used on the website to control the presentation of information?
  20. Criterion 10.3 - In each web page, is the information still understandable when the style sheets are deactivated?
  21. Criterion 10.7 - In each web page, for each element receiving focus, is the focus visible?
  22. Criterion 10.8 - For each web page, is hidden content intended to be ignored by assistive technologies?
  23. Criterion 10.11 - For each web page, can the content be presented without loss of information or functionality and without having to use either vertical scrolling for a window with a height of 256 px, or horizontal scrolling for a window with a width of 320 px (except in special cases)?
  24. Criterion 11.7 - In each form, is each legend associated with a grouping of fields of the same nature relevant?
  25. Criterion 11.10 - In each form, is the input check used in a relevant way (except in special cases)?
  26. Criterion 12.6 - Can content clustering areas present in multiple web pages (header, main navigation, main content, footer, and search engine areas) be reached or avoided?
  27. Criterion 12.8 - In each web page, is the tab order consistent?
  28. Criterion 13.3 - In each web page, does each office document for download have, if necessary, an accessible version (except in special cases)?

Content not subject to the accessibility obligation

None

Test environment

Web page tests were performed with the following web browser and screen reader combinations:

  • Windows, NVDA 2024.4.1, Firefox 132
  • Windows, Jaws 2025, Firefox 132
  • macOS, VoiceOver, Safari
  • Native Android, TalkBack 15.1, Chrome
  • iOS, VoiceOver, Safari

Tools used in the evaluation

  • WCAG contrast checker
  • HeadingsMap
  • Web developer
  • ARC Toolkit

Pages of the site that have been verified for compliance

  1. Home : https://www.veligo-location.fr/
  2. Contact: https://www.veligo-location.fr/contact
  3. Legal notice: https://www.veligo-location.fr/mentions-legales
  4. Accessibility: https://www.veligo-location.fr/accessibilite
  5. All our bikes: https://www.veligo-location.fr/les-velos
  6. A bike: https://www.veligo-location.fr/les-velos/le-vae-classique
  7. Support & FAQs: https://www.veligo-location.fr/faq-aides-veligo-location
  8. Prices: https://www.veligo-location.fr/nos-tarifs
  9. Maison du vélo: https://www.veligo-location.fr/maisons-du-velo
  10. News : https://www.veligo-location.fr/actualites
  11. All our advice: https://www.veligo-location.fr/tous-nos-conseils
  12. Start your Véligo Rental subscription: https://mon-espace.veligo-location.fr/subscription?uuid=0968b540-46c3-3d5e-b9fd-d031e786be4c
  13. Offer configuration: https://mon-espace.veligo-location.fr/subscription/offers
  14. Supporting documents: https://mon-espace.veligo-location.fr/subscription/document
  15. Payment schedule: https://mon-espace.veligo-location.fr/subscription/agreement
  16. Claims and Maintenance: https://mon-espace.veligo-location.fr/selfcare/claim-maintenance
  17. Maintenance Request Form: https://mon-espace.veligo-location.fr/selfcare/maintenance
  18. Appointment booking page: https://mon-espace.veligo-location.fr/selfcare/maintenance/booking

Feedback and contact

If you are unable to access any content or service, you may contact the person responsible for the website to be directed to an accessible alternative or to obtain the content in another form.

Contact Île-de-France Mobilités' digital accessibility referent

Remedies

This procedure is to be used in the following case: you have reported to the person responsible for the website a lack of accessibility that prevents you from accessing any of the content or services of the portal and you have not received a satisfactory response.