Navigo Week reimbursement for 3rd grade students during their internship in a company
Refund conditions
- Be enrolled in the 3rd grade for the 2024-2025 school year and have completed a discovery internship in a company ;
- Have purchased a Navigo Week pass during the internship period in a company;
- Apply online before May 31, 2025 ;
- Provide the following supporting documents :
- Internship agreement for the student for the current school year;
- Only for students who have used a Discovery Pass: copy of the Discovery Pass and the name card.
The refund will be sent by bank transfer to the referring adult in December 2024.
Special case of smartphone and Discovery pass purchases : if the user has loaded their Navigo Week pass on their smartphone or a Discovery pass during the current month, it is possible that the sale has not yet been reported in the system at the time of the refund request. In this case, we invite you to submit your refund request the month after purchasing the package.
How do I file a refund request?
To file a refund request, click on the "Submit a Request" button below. You will need to log in to your Ile-de-France Mobilités Connect account or create one if you don't already have one.
For any questions about this refund operation, please visit the dedicated frequently asked questions.