How do I suspend or resume my Navigo Annual Pass loaded on my phone?
You can make your request for suspension or resumption as you do today, from the Payor's Personal Space on the Île-de-France Mobilités website.
The mobile application offers you a link to access it directly: My Space> Consult my Annual Navigo > Manage my contract online.
After completing your application in the Personal Space, you must return to the Île-de-France Mobilités My Space> Consult my Annual Navigo application for the requested change to be taken into account in the telephone. It will then be effective on the desired date.
As long as you do not return to the app, the change will not be effective on your contract loaded on the phone.
Updating your Navigo Annual Pass loaded on the phone does not require you to switch to a vending machine.