How do I top up the pass on my pass once my renewal is effective?
48 hours after receiving confirmation of your renewal, you can update your pass:
- On your phone: from the Île-de-France Mobilités application or those of official retailers.
See the details of the process below. - On vending machines at RATP stations or Transilien SNCF stations;
- In the Carriers' sales agency, RATP point of sale or Navigo SNCF Services Desk.
How do I top up my plan on my phone?
Prerequisites: check if your phone allows you to top up the pass: Which phones allow you to top up a Navigo pass?
From the Île-de-France Mobilités app
- In the "Purchase" menu.
- Click on "On my Navigo pass" and then place your pass against the back of the phone to view its contents.
On iPhone, you need to click "Read My Pass" before presenting the pass at the top of the phone. - Accept the pending operation by clicking "Finalize".