How do I cancel my Navigo Liberté + contract?

You can cancel your Navigo Liberté + contract at any time, without giving proof and free of charge. The policyholder or the payer of the contract, if different, can make the request.

The contract can be terminated:

• Online: from the Personal Area, click on the link "cancel my package / contract" and let yourself be guided. The cancellation will then take effect when you have updated your Navigo pass at a point of sale or on a RATP or Transilien SNCF machine, 48 hours after the online request.
• By going to a carriers' sales agency, certain RATP counters or to the Navigo SNCF Services Desk with your Navigo pass.

You have the option to choose your effective date of termination.

Journeys made up to the effective termination date are counted in the billing and debited.

Namely:

- Termination results in the definitive closure of your contract.

- In the event of non-payment, associated with your Navigo Liberté + contract, it is impossible to terminate your contract without full regularization of the debt. The holder, if different, is invited to regularize his or her unpaid debt (a third party can also regularize the debt).