How do I cancel my Navigo Annual pass?

Updated on Jan 12 2026

What is a termination

Cancelling permanently ends your plan, without the need to update your pass.

It is possible to cancel your Navigo Annual pass:

online from your personal "
My Navigo" Space>> Select the package concerned>> "Suspend or terminate": you can select your month of cancellation;
Please note: it is not necessary to update your Navigo Annual pass in the event of a cancellation.
in the carriers' sales agency, RATP point of sale or Navigo SNCF Services Counter on presentation of the Navigo Annual pass,
by registered letter with acknowledgement of receipt addressed
ANNUAL NAVIGO AGENCY
TSA 74451
77213 AVON CEDEX

Termination will result in the cessation of invoicing:

Payment by direct debit: Direct debits are stopped.
Cash payment: the overpayment will be reimbursed by cheque letter or credit card (depending on your cancellation process).

If you wish to subscribe to a Navigo Annual pass again, you will have to make a new subscription and pay the associated administrative fees.

In the event of termination during the month, the current month is due in its entirety.

If you only want to temporarily stop your season ticket and then resume it later, we invite you to opt for a suspension of your Navigo Annual pass.

It allows you to recharge Navigo Day, Week, Month, Youth Weekend, Fête de la Musique and Antipollution passes.

You can also use it if you want to subscribe to a Navigo Annual or Navigo Annual Senior Pricing pass again.