How do I cancel my Navigo Annual pass?

It is possible to cancel your Navigo Annual pass:

  • via the Internet from your personal space ;
  • on presentation of the Navigo Annual pass at the carriers' sales offices, certain RATP counters or at the Navigo SNCF Services Counters;
  • by registered letter with acknowledgement of receipt addressed to the Navigo Annuel Agency.

Navigo Agency Annual
TSA 16606
95905 Cergy-Pontoise Cedex 09

Keep your Navigo Annual pass: it allows you to recharge Navigo Day, Week, Month, Youth Weekend, Fête de la Musique and Antipollution passes. You can also use it if you want to take over a Navigo Annual pass or subscribe to a Navigo Annual Senior Pricing pass.