How do I change the zones of my Navigo Annual Pass?

If you want to change the zones of your Navigo Annual Pass, you can do so:

• online, from your Personal Space :
  click on "My Navigo" >> "Navigo Annual" >> "Change zones" >> select the desired date of the change of zones,
• by e-mail to [email protected],
• by telephone or mail (except for a package financed by a third-party payer),
• in the carriers' sales agency, RATP point of sale or Navigo SNCF Services Desk. The change can be immediate or take effect on the 1st of the following month.

Updating the Pass

In case of changes made online, by e-mail, telephone or post.
For the change of zones to be effective, you must update your annual Navigo pass 48 hours after your request:

• on your phone, from the Île-de-France Mobilités application or those of official resellers
  Find all the details in the section How do I top up my Navigo pass with my phone?
• on RATP or Transilien SNCF terminals
• in the carriers' sales agency, RATP point of sale or Navigo SNCF Services Counter

Senior Pricing

If you are a holder of a Navigo Annual Pass with Senior Pricing, it is not possible to change zones. Pricing is only available in all zones.

Tip

If you have a one-off need, you can buy a Navigo 1‑Day Pass in addition to your Navigo Annual Pass.