How do I change the zones of my Navigo Annual pass?

If you wish to change the zones of your Navigo Annual pass, you can do so:

• online from your Personal Space:
  My Navigo >> Select the Annual Navigo Pass >> Change zones
• by e-mail at [email protected]
• by phone or mail (except for a package financed by a Third-Party Payer)
• in the carriers' sales agency, RATP point of sale or Navigo SNCF Services Desk. The change can be immediate or take effect on the 1st of the following month.

Updating the Pass

In the event of changes made online, by email, telephone or post.
For the change to be effective, you must update your annual Navigo pass 48 hours after the request has been taken into account:

• on your phone from the Ile-de-France Mobilités application or those of official retailers.
  Find all the details in the section How do I top up my Navigo pass with my phone?
• on vending machines at RATP stations or Transilien SNCF stations
• in the carriers' sales agency, RATP point of sale or Navigo SNCF Services Desk.

Senior Pricing

If you are the holder of a Navigo Annual Senior Pricing pass, it is not possible to change zones: the pricing is only available in all zones.

Tip

If you have a one-off need, you have the option of purchasing a Navigo Day pass in addition to your Navigo Annual pass.