Navigo Annual Senior Pricing
Manage your Navigo Annual Pass Senior Pricing
Suspend or resume your plan, update your bank details and find the procedures adapted to Senior Pricing.
You can pause or resume your plan at any time.
Log in to My Navigo > My Navigo > Navigo Annuel Actif > Suspend or Cancel.
To pick up your pass, contact the Navigo Annuel Agency or go to a point of sale.
The suspension interrupts the direct debits in accordance with the conditions set out in Article 8 of the T&Cs.
Log in to My Navigo > My Navigo > Navigo Annuel Actif > Suspend or Cancel.
Your plan doesn't have an end date. To put an end to it and stop the direct debits, you must cancel it according to the conditions set out in Article 9 of the T&Cs.
Download the certificate to send to your employer.
Log in to My > My Navigo > Active Annual Navigo > My certificate.
Log in to My Navigo > My Navigo > Navigo Annual Active > Loss or theft.
Your pass is replaced immediately and free of charge, up to a maximum of two replacements per year.
To replace your expired or defective pass, go to a sales agency, a multi-service ticket office for carriers or some RATP counters.
The photo or identity of your pass can only be changed at a commercial agency, at a multi-service ticket office or at certain RATP counters.
- Online: log in to My Space > My Navigo.
- By mail : Agence Navigo Annuel
TSA 74451
77213 AVON CEDEX - By phone: 09 69 39 22 22 (non-surcharged call)
- By e-mail: [email protected]
- In the transport networks: commercial agencies of carriers, RATP points of sale, Navigo SNCF Service Counters and Optile agencies.