Imagine R School Package

This annual package is reserved for young people living in Île-de-France and meeting one of the following three conditions:

• Be under 16 years of age on September 1st of the year of subscription;
• Be under 26 years of age on 1 September of the year of subscription and be following a primary or secondary education course, or a work-study course at a level below the baccalaureate level with the status of apprentice;
• Be under 26 years of age on 1 September of the year of subscription and follow a long-term integration training course for young people who have dropped out of school and are in difficulty.

It allows unlimited travel throughout the Île-de-France. It is valid on all modes of transport (Metro, Bus, express tram, train, RER, Tram, Filéo), with the exception of:

• certain direct airport services (Orlyval, Bus Direct Paris-Aéroport formerly known as Air France coaches, VEA Disney shuttles)
• tourist buses (OpenTour, Cars Rouges)
• special school routes only accessible with the scol'R transport ticket

Other usage details:

• The first year of subscription, the term of the imagine R contract is 13 months (from 1 September to 30 September of the following year). When the contract is renewed, the duration of the contract is 12 months and covers the period from 1 October to 30 September of the following year.
• If you opt for direct debit, your fees will be deducted each month around the 5th. If you set up the direct debit after this date, the following month, two monthly payments will be debited at the same time. The first monthly payment will also include €8 for the application fee.
• The imagine R School package is payable in 9 monthly instalments or in a single payment by cheque.
• In the event of loss or theft, imagine R Solaire is replaced with a contribution of 15 euros (management fees).
• From the second year, the card can be recharged via the Île-de-France Mobilités application or via ticket machines or at the carriers' counters.
• The imagine R package also offers exclusive benefits

Many customer and after-sales services are associated with the imagine R package:

• Subscription renewal;
• Replacement of lost, stolen, expired or defective card;
• Issuance of a certificate of subscription;
• Cancellation of the subscription;
• Modification of payment methods or bank details;
• Etc.

You can access these services :

• On the website in My space > My Navigo
• By phone at 09 69 39 22 22
  Monday to Friday from 8 am to 8 pm and Saturday from 9 am to 8 pm (closed on public holidays - non-surcharged call).
• By mail :
  Imagine R Agency
  95905 Cergy-Pontoise Cedex 09
• At the point of sale: the carriers' sales agency, in RATP points of sale or at the Navigo SNCF Services Ticket Office.
  Consult the points of sale in Getting around > Around me

See the T&Cs