Do you want to find a route adapted to your needs and constraints? If you have difficulty getting around or in a wheelchair, with a child in a stroller or have lots of luggage, we are here to help. Online, over the phone or at the station, contact us and we will tell you about the solutions adapted to your needs.
Contact our information service for transport accessibility in Ile-de-France
INFOMOBI by phone
Cristal number (standard rate) 7 a.m. to 10 p.m., 7 days a week (except 1st May)
PAM: the alternative to public transportIn 2002 IDFM decided to set up a regional network of specialised transport for people with disabilities
Assistance at the station for disabled peopleStation assistance is a service where station staff accompany you when you travel on the RER and trains.
Getting to airportsWhether you are travelling to or from Roissy CDG or Orly airport, IDFM provides services and access for everyone.
School transport for disabled pupils and studentsAre you a school pupil and have a disability? Are you the parent of a disabled child? IDFM has set up the adapted school transport service.
Accessibility of points of interestjaccede.com
Directory of accessible places (French)accessible.net
Personalised support during journeys (French)compagnons.com
Interchange guide for the blind or visually impaired (French)metro-connexion.org