Our 18 tips for better travel with the Île-de-France Mobilités app
More than 1 million passengers have downloaded the Île-de-France Mobilités application. But beyond the route planner, do you know all the tricks of the app?
We don't offer you five, not ten, but eighteen tips to make your daily life easier on a daily basis in transport!
Do you like to simplify your life? So is our app.
Tip n°1 - Metro: where to get on to save time on connections and exits?
In some metro stations, there are many exits and connections and connections that are far from each other. When getting off the train, you sometimes have to go up the entire platform to take the right path.
Do you like to save time? Middle, front, rear: the Île-de-France Mobilités app simply tells you, with a small pictogram, the car to get into to get closer to your exit or connection.
Tip n°2 - Cycling, carpooling, public transport: calculate your route according to your favourite modes of transport
Metro, work, bike? Daily travel is not the same for everyone.
- Do you want to take only the bus?
- Need a fully accessible route for your ride?
- Do you want to avoid a line or certain stops?
- Cyclist, do you want a hybrid ride that includes cycling?
Launch your route search, validate and tap on the icon at the top right of your screen to adjust your route to your needs by checking your preferences:
It's up to you.
Tip n°3 - Validate at the station with your connected watch
Do you have a connected watch? Stop searching your pockets for your pass. Make your life easier, validate at the station with a simple gesture.
The validation service with a connected watch is available on Samsung Galaxy Watch and Apple Watch everywhere in Île-de-France.
Tip n°4 - Buy your tickets electronically on the app
No time wasted, no queues: you can buy tickets and validate directly with your Android and iOS smartphone thanks to the dematerialization of tickets on the application.
What titles are available?
- Bus-Tram and Metro-Train-RER tickets
- Roissybus,
- Navigo Day,
- Navigo Week,
- Navigo Month,
- Paris Tour Package.
Did you know? You can also rent a Vélib, a scooter or a car-sharing car from the Île-de-France Mobilités app
And yes, your app is a real Swiss Army knife!
In the "Purchase" section : click on "Book or buy complementary mobility service tickets" and explore the Île-de-France region in a different way!
Around you from the map: activate the location and find the velib terminals, scooters (Cooltra and Yego) and cars (Communauto) available for car-sharing nearby.
Tip n°5 - Your journeys adjusted in real time in case of delay or cancellation
A cancelled train? An incident that delays your metro or RER? The app is informed in real time and... You too! All the timetables and routes offered are updated and adapted to changes in traffic.
The little extra? Your app adapts in real time and also shows you the departure time of each next visit.
Tip n°6 - Personalise your application: bookmark your favourite addresses, stops or lines
The Île-de-France Mobilités app doesn't forget your favourite addresses, stops and routes. Home-work, that little café where you like to work, the stop you take every day, the line that passes right down the street from your house, your gym or the bookstore where you take the time to stroll: save them in your favorites.
How?
- For routes : Search for your route, confirm the search and then click on the star that appears at the top right of the screen. The ride is now saved at the bottom of your home screen. No need to type in addresses, you just have to click on them to bring up your itinerary.
- For addresses : Go to the "My Space" tab, at the bottom right of the home screen. Click on "My Favorites". You will be offered to enter an address to register it or to choose a favorite line, to adapt your passenger information according to your preferences.
- For lines and stops : From the "Timetables" section, choose your line or stop and click on the star or bell at the top right of the screen. You can then find them in your favorites tab!
Tip 7 - Find out how busy trains are in real time
To know the estimated number of passengers on board the next approaching train or RER before even getting on it? It's possible with the Île-de-France Mobilités application.
How? A pictogram shows you how busy the next train will be, in detail about your route.
Convenient, right?
Tip n°8 - Easily find a point of sale around you
Have a question about your plan? Would you like to buy a ticket at the ticket office? Or just talk to an agent?
- In the "Purchase" tab of the app : click on the "Locate a point of sale" section to find the nearest sales counter, by typing an address or activating your location.
- Around you from the map: activate the location and find the nearest after-sales and sales point by walking around the map.
Tip n°9 - Top up your Navigo pass with your phone
It's Monday morning and you realize that you haven't topped up your Navigo pass? Waiting at the counter is no longer an obligatory step.
Top up your pass with the Île-de-France Mobilités app on Android and iOS phones.
In the Purchase section, click on "my Navigo pass", place your pass under your phone and follow the instructions.
Tip 10 - You have a question, the app surely has the answer
Find answers to all the most frequently asked questions in your app. Click on the "My Space" tab at the bottom right of the screen and go to the "Frequently Asked Questions" section.
A particular question? Click on "Contact us" instead. Our teams will be happy to answer you.
Tip 11 - Share the crowds on board the train to inform other passengers
Did you know? It is partly thanks to other travellers that you can find out how busy metros, buses and trams are approaching in the route planner of the Île-de-France Mobilités application.
How does it work? By clicking on the "Report crowds" icon on the home screen and leaving your observation.
Tip n°12 - Report harassment, aggression or incivility with the application
Are you a witness or a victim in transport? Open the Île-de-France Mobilités app and click on the 3117 icon on the home screen to alert or call for help.
Tip n°13 - View and download network maps
Do you like to build itineraries and find your way around on maps? Local plans, general plans, plans of the metro or the bus network... Find all the network maps on your application.
No need to look far, scroll down the home screen and choose the one you are interested in in the "Maps" section.
Tip 14 - Visualize the CO2 emissions related to your journey
Did you know? Travelling by public transport emits very little CO2.
And for those who like calculations, you can see the impact of your trip in the app's route search. How? It's simple.
Calculate your route for each proposed route, the corresponding carbon impact is written below the total journey time or at the bottom of the route screen, once a precise route has been chosen.
Tip n°15 - Take advantage of real-time traffic information on all modes of transport!
Do you want to be alerted to work in progress on a line or to temporary traffic disruption?
The route planner of the Île-de-France Mobilités app offers you passenger information and routes adapted to the reality of traffic.
Tip n°16 - Activate notifications for your favourite lines to receive traffic information
Receive a notification in the event of a change in traffic on your favorite lines? It's practical and with the Île-de-France Mobilités app, it's also possible.
Go to the "Traffic information" section of the application, select the line you are interested in and press the bell at the top right of the screen. That's it!
The little extra? You can manage when you receive notifications based on the days and times you want to receive in your app's Favorites settings.
Tip n°17 - Stop running, check your transport schedule on the app
Are you unsure about the time of the last train? Want to know when to leave your home to catch the next subway? With the Île-de-France Mobilités app, nothing could be simpler.
- Go to the "Timetable" section : select the bus, tram, metro, train or RER line you are interested in, enter your departure and arrival station and consult the timetables.
- Around you from the map: click on the station or station you are interested in around you and check the schedules and times of the lines present.
Traffic information is available on your "Schedules" page
To save you even more time, traffic information has been added to your "Schedules" page.
Are you checking the RER A timetable towards Marne-la-Vallée from La Défense and a traffic disruption is underway on the line? A small clickable box keeps you up to date immediately.
Tip n°18 - Find the price of your ticket and the zone to choose according to your itinerary
The public transport network in the Ile-de-France region is divided into several regional fare zones. Ranging from 1 to 5, they delimit the price of the ticket and the places you can go with it.
No need to spend hours racking your brains on a map, the app simply tells you which zone to choose and the price of the corresponding transport ticket:
- From the Île-de-France Mobilité app homepage, enter your departure address and destination in the route planner.
- Several routes will be offered to you.
- Choose the one you prefer and then scroll to the bottom of your screen : the app will show you the price of the ticket and the area to choose.