Annual Navigo Pass

• Within the areas of validity, this pass is valid on all modes of transport (metro, train, RER, express tram, tram and bus including Filéo) with the exception of certain direct airport services (Orlyval, Bus Direct Paris-Aéroport ex-Cars Air France, VEA Disney shuttles) and tourist buses (OpenTour, Cars Rouges).
• It can be taken out, with the possibility of being modified, suspended or terminated at any time:
  - for one year, paid in cash, renewable each year;
  - or without a time limit, by automatic monthly debits (11 direct debits every 12 months).
• It has no expiry date and only the suspension or termination of the pass as defined in Articles 8 and 9 of the General Terms and Conditions of Sale and Use of the Annual Navigo Pass in force stops the monthly automatic debit.
• In the event of loss or theft, it can be replaced immediately and free of charge (2 times a year maximum).

Choice of Validity Zoning

"ALL ZONES" PACKAGEIt allows you to travel throughout the Île-de-France region (zones 1 to 5), every day.    

2 ZONE PACKAGE

• It is valid only in the chosen areas of validity (2-3, 3-4 or 4-5), with the exception of dezoning periods.
• It is "dezoned" on weekends, public holidays, during the short school holidays and during the summer from 15 July to 15 August. It then allows you to travel throughout the Île-de-France.

Namely

• The Navigo Annual pass is reimbursed up to a minimum of 50% by employers to employees for areas necessary for commuting.
• The areas of validity of the Navigo Annual pass can be modified with adjustment of the monthly payments, except for the Senior Pricing which is only available in "all zones".
• The Navigo Annual pass entitles you to two free carpooling trips per day
• The application fee is 7.60 euros.

Many customer and after-sales services are associated with the Navigo Annual pass:

• issuance of lump sum certificates (employer reimbursement, etc.);
• modification of the areas of validity of the pass (except for Navigo Annual Senior Pricing);
• suspension/resumption of the package at any time;
• termination of the package;
• replacement of lost, stolen, expired or defective passes;
• modification of the Navigo Annual pass (photo, identity)*;
• modification of payment methods (except for Navigo Annuel Tarif Senior) or bank details;
• etc.

(*) Exclusively in commercial agencies, multi-service ticket offices for carriers and certain RATP counters


You can access these services:

• From your personal space under the heading "I manage my Navigo card";
• By the Navigo Annual Agency:

Navigo Agency Annual

TSA 16606

95905 Cergy-Pontoise Cedex 09

09 69 39 22 22 (non-surcharged call)

[email protected]

• In the transport networks: sales agencies, multi-service counters and some RATP counters, SNCF Transilien and Optile sales agencies. 

For the Navigo Annual Senior Pricing pass, go to the carriers' sales agency, some RATP counters or some Navigo SNCF Service Desks with a bank account details and proof of identity.

• The only payment method allowed to benefit from the Senior Pricing is the monthly direct debit: if you already have an Annual Navigo with cash payment, you must change your payment method by going to the carriers' sales agency, certain RATP counters or certain Navigo SNCF Services Counters.
• Senior Pricing is only available as an All Zone Pass (zones 1 to 5): if you already have a 2-zone Annual Navigo (zones 2-3, 3-4 or 4-5), you must make a change to the zones of validity of the pass at a carriers' sales agency, certain RATP counters or certain Navigo SNCF Service Desks.

See the general terms and conditions of sale